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Showing posts with label Meet the team. Show all posts
Showing posts with label Meet the team. Show all posts

Monday, May 18, 2015

Meet the ExpressTruckTax Support Team!

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Introducing the dedicated support experts that are here to answer your questions year round! Whether you’re in the middle of tax season or not, ExpressTruckTax will always be here to answer any truck tax question you can think of!

Not only do we provide a fantastic, easy-to-use, and quality product, we also have an excellent support team based locally in Rock Hill, SC! Our team provides fantastic support in both English and Spanish 24/7.

Our offices may close at 6PM, but our support team never quits! And our team has never met a problem they couldn’t solve! That being said, it’s time to meet the masterminds that provide you with your tax solutions.




Charles | Director of Tax Products

Charles is the face and voice of The ExpressTruckTax YouTube Channel. He knows all the in’s and out’s of e-filing and has the video experience to prove it. His patience knows no bounds. And as a world-renowned beastmaster with two miniature poodles, he has what it takes to go toe-to-toe with the IRS, humanely remove any wasps that find their way into our office, and manage our crazy tax team. 





Moises | Product Manager

A secretly awesome baseball player, Moises will help you knock your tax filings out of the park! Moises is fluent in English, Spanish, and Swagger. He can answer any and all questions you can think of in two languages, and he can take care of tax crises as easy as he can dance Bachata!
 


Patti | Account Manager

Patti’s been driving since she was 13, so she never shies away from an adventure, or a challenge! With experience teaching kindergarteners at Sunday School, Patti can take on any question and answer it before you even know what you’re asking! Plus she can take you to school every other day of the week by crushing you at a game of ping pong or tag football.





Kay | Support Specialist


A true Southern Lady who enjoys nothing more than a tomato sandwich with Duke’s Mayonnaise and telling it like it is. She is fiercely protective of her young and those on the support team (same thing, really). Kay loves doing plant impressions and playing with her Fat Bottom Boys, her pack of four adorable dachshunds. She’ll make you laugh until you cry and answer your questions at the same time. That’s true talent, y’all!





Staci | Support Specialist


Staci once pulled Excalibur out of the stone while wearing a dress (Okay, so it was a stick out of Kay’s car, but it might as well have been Excalibur). She is the chosen one, the mother of several adorable rescue cats, and a dedicated support expert. That being said, she can solve virtually any problem and take on any issue with or without some help from the support heroes (of the round table).



 


Lauren | Support Specialist

Lauren is our resident expert on all things artistic, including coloring hair exciting and exotic colors. She is currently sporting a burpleberry ombre. She has also painted a mural on one of our repurposed airline beverage carts, and hopefully many more, for our office in Rock Hill, SC! In addition to being a natural born artist, Lauren is also a natural born truck tax support specialist! She can answer any question with the precision and ease of a true artist.

  



Eli | Support Specialist

Could win a Justin Timberlake lookalike contest against Matthew Morrison armed with just a suit and tie. While he may look like JT, Eli actually has more in common with Bear Grylls. When he was 14, he was struck by a car and suffered a broken back. But just like a phoenix (or Bear), he rose again and made a full recovery. He then went on to learn everything there is to know about truck taxes and ExpressTruckTax—in fact, like the rest of our amazing support team, he’s an expert!



During the tax season and throughout the rest of the year, this dedicated team, this band of experts, will be here to help you!

Whether you’re filing your 2290, VIN corrections, amendments, or returns, you can count on our support team to always be there! You can contact them from 8AM-6PM via phone at 704.234.6005 or email them 24/7 at support@expresstrucktax.com. So call them right now, and see which support hero you’re lucky enough to get!

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Tuesday, June 24, 2014

ExpressTruckTax: Meet Our Team

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Have you ever found yourself asking - why use ExpressTruckTax.com to e-file my Form 2290? Today, my dear Trucking Nation, I am going to answer that question.

Other than providing Advanced Filing of Form 2290 and a complimentary 10% off your filing fee with promo code: EARLY10 - offer ends June 30th - ExpressTruckTax has an amazing support team. When I say amazing, I honestly mean it. Not only does this team provide you with award winning customer service, they do it in 3 languages. They can help assist you in English, Spanish, & Russian. This team has not had a problem that could not be solved, or a question that could not be answered...are you ready to meet them?

Let me be the first to formally introduce you to our ExpressTruckTax Team...

Charles - Director of Tax Products
Charles is the Voice of ExpressTruckTax on YouTube, enjoys nothing better than a bag of boiled peanuts (who doesn't?) and is a 3 time Office Charades Champion.

Moises - Support Manager
Moises is proud to be from the Dominican Republic, holds the Senior Chair of the Exclusive Party Planning Committee (seriously, I couldn't make that up if I tried), and provides support in Spanish & English.

Elena - Sales Manager
Elena has traveled around the world twice (according to her frequent flier miles statement), she can assist you in English & Russian, and she can cook a delicious meal with only a microwave (that's skill!).

Meet Charles, Elena, and Moises in our latest video....

 


Bryan - Account Manager
Bryan would put Eric Clapton to shame in a guitar duel, and his hometown (Irmo, SC) claims fame to being home of the "Okra Strut" (don't worry, we don't know what it is either) and drives a Man-Van like a boss.











Patti - Account Manager
Patti loves a good adventure, teaches Kindergarten Sunday School every week (so don't get sassy) and believes no outfit is complete without a smile ( and the right jewelry). 








Kay - Support Specialist
Kay ( or as I call her Miss Kay) can provide customer support like no other, is the only person in the office (besides myself) who is a big fan of tomato sandwiches with Duke's Mayo, and she is the official "Nickname Presenter" in the office (she presented me with the nickname: Rosie)








Heather - Support Specialist
Heather claims The Fast and the Furious series was based on her life story, she holds the title of "Pickiest Eater" in the office (but can be persuaded to try new things on occasion) , and loves to create apps in her spare time. Oh, and she specializes in assisting you with any problem in under 5 minutes, seriously time her and you will be amazed. 








John - Support Specialist
John is certain that his hometown's "Pelion Peanut Party" would put Bryan's "Okra Strut" to shame (let the rivalry begin!), owns a small fortune in bow-ties (because they are cool, Dr. Who said so), and enjoys the fine dining provided by Taco Bell. 







When e-filing your Form 2290, VIN correction, or filing an amendment, rest assured that there is a great support team always available to assist you. You can contact the ExpressTruckTax Support Team via phone: 704.234.6005 or email: support@expresstrucktax.com.

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ExpressTruckTax Blog

E-file your HVUT Form 2290 with ExpressTruckTax.