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Showing posts with label US Based Customer support. Show all posts
Showing posts with label US Based Customer support. Show all posts

Friday, May 22, 2015

Happy Memorial Day, Trucking Nation

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The ExpressTruckTax Support Team hopes you are enjoying the warm summer weather before it starts to get too hot! And, of course, we want to wish you all a happy and safe Memorial Day weekend!

Enjoy your day off, and take some time to relax with your family and friends. Savor the finer things in life while honoring those brave souls who have fought, and are still fighting, for the freedom of our great American Nation!

If you are working this weekend, don’t forget that the roads can get a little crazy around this time of year with everyone travelling for the summer. So if you’re out driving your truck and hauling goods, make sure you stay safe out there!


Support All Weekend Long


As always, we will be available for 24 hour support via email at support@expresstrucktax.com all weekend long, because we love America and the Trucking Nation so much that we can’t stop! Not to mention, it’s been our experience that tax questions never take a day off, so neither should we!

That being said, have a fun and safe Memorial Day, Trucking Nation! If you have any questions, find yourself in need of any help, or require any support while handling your heavy vehicle use tax, we’re here for you!

And don’t forget, we love to hear your holiday truck stories! So send us some love on Facebook and Twitter, and tell us about how your Memorial Day weekend went!


And while you’re there, don’t forget to enter our Get Pumped Giveaway! Just “Like Us” on Facebook for a chance to win a $50 Gas Card on us!


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Monday, October 7, 2013

ExpressTruckTax is IRS Authorized

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What does it mean to be an IRS Authorized E-File Provider?  
The IRS website states that "Authorized E-file Providers" are:
Tax professionals who are accepted into the electronic filing program are called "Authorized IRS e-file Providers." They are the Electronic Return Originator (ERO) who transmits tax return information to the IRS.

 Providers that are IRS authorized will display the logo 



ExpressTruckTax is IRS authorized, safe and secure and provides you with top-notch US based customer service.  And did we mention that you can e-file Form 2290 for as little as $9.90 for 1 vehicle?  Sure we could charge more, but why?  We believe in providing a valuable service at a great value!
For more information or to get started today, visit ExpressTruckTax.com or contact our friendly US Based Express Tax Support Center in Rock Hill, SC at 704-234-6005 or email us at support@ExpressTruckTax.com.  We have Spanish Support too!

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Monday, November 19, 2012

Express Truck Tax is IRS Authorized

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What does it mean to be an IRS Authorized E-File Provider?  The IRS website states that “Authorized E-file Providers” are:

Tax professionals who are accepted into the electronic filing program are called "Authorized IRSe-file Providers." They are the Electronic Return Originator (ERO) who transmits tax return information to the IRS. Providers that are IRS authorized will display the logo.



Express Truck Tax and IRS authorized, safe and secure and provides you with top-notch US based customer service.  And did we mention that you can e-file Form 2290 for as little as $9.90 for 1 vehicle?  Sure we could charge more, but why?  We believe in providing a valuable service at a great value!

Use ExpressTruckTax, an IRS authorized E-file provider for Form 2290, to E-file IRS Heavy Highway Vehicle Use Tax Return and get IRS 2290 stamped Schedule 1 in minutes. If you have any questions call our Truck Tax team at 704.234.6005 or email at support@expresstrucktax.com.

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Friday, July 27, 2012

Why use ExpressTruckTax to file your Form 2290 for HVUT for 2012-2013 Tax Year?

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You get what you pay for, right? Generally that rule is true, however we here at Express Truck Tax encourage you to do your research so you can make an informed decision, when choosing an online service provider for E-Filing your Form 2290. Sure, we could charge our customers more money for the service we provide, but our main goal at ExpressTruckTax is to provide an easy to use service at an affordable price. We focus on superior customer service and strive to surpass our customer’s expectations.

But don’t take it from us, here’s what our customers are saying:

Ease of use:

Ease of use, and help in correcting my errors- Melody P, Chinook- MT

Wow! That was so simple and to think I've been doing this by snail-mail for years! - Judith H, Little Rock, AR

Really easy and hassle free- Delia P, Fresno, CA

Your system was easy to use---I had no problems at all- Dave, Chillicothe, OH

I'm new in truck business and I didn't know how to fill out forms and pay taxes. This site helps me a lot. - Carolina P, Atlanta, GA

It was easy to navigate throughout the site. The instructions were very clear and concise. - Kathy L, Preston, ID

Ease of use, convenience of previous return being available for transfer to new return.-Kim, AZ

Extremely easy to process, especially when you have already used ExpressTruckTax before.-Sandra, CA 

Site is very easy to understand and navigate. No hidden "fine print".-Scott, MA

So easy to use - I'm not techy, walking through each step was so easy and the price is just right, thank you.-Cynthia, CT

Price:

The step-by-step instructions made this site very user friendly for a first time filer like me. I also appreciate the small fee since I only have one truck. - Betty P, WallaWalla, WA  

Low price, easy, and fast- Neil C, Rensselaer, IN  

Application was very easy to use and the payment options were amazing. Thanks much- Ginger M, Brookfield, WI

Timing and Accuracy of Program:

This was an excellent and fast way to process my 2290. - Sandra P, Montgomery, AL

Ease of use, and help in correcting my errors- Melody P, Chinook-MT

I love not having to go stand in line at the IRS I tried another site and it was so confusing. I would add a truck and it would not show up on my list of vehicles. This was so simple I got my document within 2 minutes. - Anna C, Camarillo, CA

Pretty easy to navigate and I like the ability to back up if you make a mistake.- Keith H, Stark weather, ND

The straight forward ease of entering required information needed to get the form correctly filled out- Clark L, Lehi, UT

Low price, easy, and fast- Neil C, Rensselaer, IN

Speed of processing, not has to wait at the local IRS office for your "number" to come up, or weeks for the IRS to return the stamped 2290. - Clark L, Lehi, UT

From the Tax Professional with Multiple Customers:

I liked that I could add different companies and still use the same email. I have tried other sites and was unable to do this. As a permit service this is invaluable- Cindy, Muskego, WI

I love having the ability to enter additional e-mail addresses or leasing company info. To send Stamped Schedule 1s to and how simply the site walks me through each step along with the bulk upload features.-Jennifer, AL

Customer Service:

It was easy to follow and I had no trouble. I tried another service and had been trying for two days and still got no where. Thank you for making my life easier. Cathy- Catherine R, Hixton, WI

I CALLED YOUR OFFICE FIRST AND THE PERSON THAT ANSWERED THE PHONE WAS VERY HELPFUL AND MADE THE WHOLE PROCESS LESS TAXING. - Sharon K, Omaha, NE

Easy to follow & understand instructions, Super to have quick phone response without lengthy automated menu. Up-front pricing clearly stated, excellent. - Mary S, Dallas, TX

It was very self explanatory for each page. I called for assistance the call was answered by a real helpful person after the first ring, Very impressive- Stephen G, Aztec, NM

It was nice to be able to call the office and to speak to someone right away who was able to answer all of our questions and explain themselves easily. There were no long waits or machines telling you to press a million buttons before getting to a real person. Also everyone who we spoke to was very nice and had a good attitude throughout the whole conversation. - Shawna H, Saint Augustine, FL

You have a top notch site, a pleasure to visit and do business with such knowledgeable support- Stephen G, Aztec, NM

VERY GOOD STEP BY STEP DIRECTIONS AND IF YOU HAVE ANY QUESTIONS JUST DIAL THE NUMBER AND JAMES GIVES GREAT SERVICES TO HELP YOU THANK YOU VERY MUCH AND WILL GIVE THIS SERVICE TO EVERYONE I KNOW IT'S THE BEST !!!- Robert L, Warner Robins, GA
        
But again, don’t just take our word for it, or even our customer’s, take the time to do your own research to determine which provider will give you the best service at the best price. And if you have questions or inquiries, please do not hesitate to give us a call at 704-234-6005. Your call will answer by one of our friendly US based customer support team members who will gladly answer your questions.
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Thursday, January 12, 2012

IRS E-Filing System is Back Up (IRS Form 2290)

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As some of you may have noticed, the IRS E-Filing System was down from late December until early January for anyone who needed to file the Form 2290 online. This was due to the yearly maintenance the IRS performs for its servers at the end of each year. If anyone submitted an IRS Form 2290 for Heavy Vehicle Use Taxes online during this time period through ExpressTruckTax.com the return was placed on hold until Monday, January 9, 2012. The returns have now gone through to the IRS and if anyone has new returns that need to be filed, they will not have to endure the wait that they would have had if they filed in late December.

Each person who files the IRS Form 2290 with the IRS through Express Truck Tax will receive Free Fax and Email Notifications to let them know when the Schedule 1 is ready. The taxpayer also has a variety of options if they would like to receive optional Text Message reminders as well. These Reminders can also notify your contracting or leasing company as well to let them know that a payment has been made. There is no additional cost to have the information sent directly to a contracting or leasing company.

The IRS payment can be made by 4 methods: Electronic Funds Withdrawal, EFTPS, Check, or Money Order. The IRS does not accept Credit Cards for the Heavy Vehicle Use Tax Payment. (The filing fees imposed by Express Truck Tax can be paid by Credit Card if you wish)

To pay by Electronic Funds Withdrawal, the IRS will need a bank account and routing number. For EFTPS, the taxpayer would need to have already setup an account within the Electronic Federal Tax Payment System. In order to pay by Check or Money Order, the form can still be filed instantly online, and a Payment Voucher can be printed and mailed to the IRS. The last page of the Form 2290 is a 2290-V (or payment voucher).

Filing this form online only takes a few minutes and you will receive a stamped Schedule 1 within minutes of filing this form online with Express Truck Tax. Although the deadline is approaching, you will still be able to E-File your Form 2290 through our service anytime. If you have any questions, please contact us at our USA-based customer support center in Rock Hill, SC at 704-234-6005 or email us at support@ExpressTruckTax.com.
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ExpressTruckTax Blog

E-file your HVUT Form 2290 with ExpressTruckTax.