If you are running a small trucking company and are large enough that you are needing to hire one or more trucking dispatchers then you really need to consider that a former driver can fill the position better than anyone else. Allow me to point out my reasoning here and by the time you have finished reading this I am sure you will agree with my reasoning.
Depending on the size of your company and how you approach your freight logistics you may have a need for trucking dispatchers who are able to also book freight with brokers and perform sales to obtain direct freight customers as well. While you may be able to find someone with sales experience they often will not have a firm understanding of what it realistically takes to transport the freight.
I’ve had dispatchers with no driving experience before and all they could do was look at things from an on paper best scenario viewpoint. These types will drive your drivers away quicker than anything because they tend to talk down to drivers and make them feel like dirt in general. It’s an attitude that will fester through your company and hurt you in the long run. While it would be difficult to teach these types what being out on the road is really like, it would be much easier to teach a former driver the freight logistics aspect of the trucking company.
A former driver can relate to the trials the current truck drivers face on a daily basis and they know what is possible to do legally, they will make your employees feel more at ease sort of like they have someone on their side in the grand scheme of things. Happier drivers will be more productive drivers as a result. Less stress will also lead to healthier truck drivers.
Using former drivers as trucking dispatchers can also save you money in the long run as they will know better how to handle emergency situations as more than likely they have probably experienced it themselves while out on the road. They will also have a basic knowledge of most other operations within the company and can be turned into the ultimate multitasking machine over time.
As you can see it just makes sense as a strong business decision that will provide a strong inner working to your trucking company for years to come. The same way that doing business a truck tax company like Express2290 will be a smart choice to benefit your bottom line.
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